How we function

Due to the current (socio-sanitary) context brought about by COVID-19, our legal information consultations shall be held remotely via videoconference.

To benefit from the remote legal information services offered by CreatiUM, it is necessary to have a computer and a stable internet connection strong enough to allow for video conference calls.

Consultations will not be held at the University of Montreal’s Faculty of Law until further notice.

Our remote legal information service functions as follows:


Step 1 - Request a legal information consultation session:

  • You must request a legal information session by reaching the Legal Clinic of the University of Montreal by e-mail at or by phone at (514) 343-7851.
  • Within 48 hours, you will receive an email advising you of the eligibility or otherwise of your consultation request.
  • If your request is admissible, we will propose appointment times for a first meeting depending on our availabilities.
  • To benefit from our legal information consultation service, you must first adhere to our Conditions of Use for the Services Provided by the Legal Services Clinic of the University of Montreal, a copy of which will accompany the appointment proposal, which you must return to us signed, by email before the first meeting.


Step 2 - First meeting (30 min)

  • During the first meeting, you will have the opportunity to explain to our student your situation and any legal questions you may have.
  • If necessary, the student will ask you a few questions to clarify your situation and the nature of your questions.
  • We will collaboratively define the precise legal questions to which you wish to obtain an answer for and on which the student's research work will focus on exclusively.
  • At the end of the meeting, we will provide you with an appointment for the second legal information consultation session, which will usually take place one to two weeks after the first meeting.


Step 3 - Research (15 days)

  • Our student will conduct their research based on the legal questions discussed in the first meeting, in order to provide you with the relevant legal information concerning your questions.


Step 4 - Second meeting (30 min)

  • During the second meeting, our student will provide you with relevant legal information regarding your legal questions, providing you with necessary clarifications as needed.    

This content has been updated on 26 August 2020 at 15 h 05 min.